Alert on defined metrics

not generic monitoring

Set thresholds on any metric and get notified the moment something changes: churn spikes, payment failures, usage drops.

If

“1st day of the month”

“1st day of the month”

AND

“Net retention rate”

“NRR

“NRR”

>

100%

Then

“Send Slack message to #product”

“Send message to #product”

Mora · 9:01 AM

Monthly close is in, NRR 114%, third month above target. Enterprise expansion did the heavy lifting at +$42K. Pricing change from March is sticking.

Monthly close is in, NRR 114%, third month above target. Enterprise expansion did the heavy lifting at +$42K.

Three steps

no engineers required

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01

Set a condition

Set a condition

Define what you want to monitor. “Alert me when MRR drops more than 5% week over week.” “Notify me when any enterprise account’s usage drops below 50% of their 30-day average.” Use natural language or configure rules manually.

Define what you want to monitor. “Alert me when MRR drops more than 5% week over week.” “Notify me when any enterprise account’s usage drops below 50% of their 30-day average.” Use natural language or configure rules manually.

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02

Choose delivery

Choose delivery

Route alerts to Slack, email, webhook, or the Mora dashboard. Set severity levels, notification frequency, and escalation rules.

Route alerts to Slack, email, webhook, or the Mora dashboard. Set severity levels, notification frequency, and escalation rules.

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03

Act

Act

When an alert fires, Mora shows you the context: what changed, which accounts are affected, the trend leading up to the event, and suggested next steps.

When an alert fires, Mora shows you the context: what changed, which accounts are affected, the trend leading up to the event, and suggested next steps.

Everything you need
in one single platform

Natural language alert creation

Describe the condition in plain English. “Tell me when any account on the growth plan has a failed payment and hasn’t logged in for 7 days.” Mora translates it into a monitoring rule.

Metric-level thresholds

Set static or dynamic thresholds on any metric: MRR, churn rate, NRR, pipeline coverage, support volume. Choose absolute values, percentage changes, or rolling averages.

Account-level monitoring

Monitor individual accounts or account segments. Get alerted when a specific enterprise customer shows risk signals: declining usage, support escalation, payment failure.

Anomaly detection

Mora learns your data’s normal patterns and flags statistical anomalies automatically, even for metrics you haven’t explicitly set thresholds on.

Composite alerts

Combine multiple conditions into a single alert. “Notify me when an account has declining usage AND an open support ticket AND a renewal in the next 60 days.” Multi-signal alerts catch what single-metric thresholds miss.

Alert context and triage

Every alert includes the context you need to act: the metric value, the trend, the affected accounts, and a link to drill down further in Mora.

Built for the moments
that drive revenue

Churn early warning

Get notified when accounts show the behavioral patterns that historically precede cancellation, weeks before the churn event.

Revenue protection

Alert on failed payments, involuntary churn, and dunning failures. Know the moment money is at risk.

Pipeline monitoring

Track pipeline coverage, stage conversion anomalies, and deal slippage. Get alerted when your forecast is at risk.

Executive peace of mind

Set a “revenue heartbeat” alert that fires only when something is genuinely wrong. No noise on normal days, just instant notification when it matters.

Here’s what
you should know

Here’s what
you should know

Alert evaluation

Continuous monitoring with configurable check intervals (1 min, 5 min, 15 min, hourly, daily)

Delivery channels

Slack, email, webhook, Mora dashboard, PagerDuty, Opsgenie

Alert types

Threshold (static or dynamic), anomaly detection, composite (multi-condition), trend-based

Severity levels

Info, warning, critical, with independent routing rules per level

Snooze and mute

Temporarily suppress alerts for maintenance windows or known events

Alert history

Full audit log of all fired alerts, delivery status, and acknowledgment timestamps

Stop watching
dashboards

Let Mora watch for you.