Churn, pricing & expansion

unified in one layer

One queryable layer for churn prevention, pricing optimization, and expansion tracking. Ask questions, get answers.

The Problem

Revenue operations sits at the intersection of sales, customer success, and finance, but the data doesn’t. Churn signals live in product usage and support tickets. Pricing performance lives in billing data. Expansion signals live in CRM activity and feature adoption. Pulling it all together requires manual stitching that’s always out of date.

The result: churn reviews happen after the fact. Pricing decisions are based on gut feel. Expansion targets are set without data on which accounts are actually ready. And the RevOps team spends more time pulling data than acting on it.

How Mora
can help you

Unified churn prevention

Combine billing, product usage, support, and CRM signals into a single churn risk score. Get alerted to at-risk accounts weeks before cancellation, not after.

Pricing optimization

Analyze plan performance, discount impact, and usage-to-pricing alignment. See which plans retain best, which tiers are underpriced, and where packaging changes could drive expansion.

Expansion tracking

Identify accounts showing expansion readiness, like increased usage, additional user invites, and feature adoption above their plan tier, and route them to sales automatically.

Retention workflow automation

Set up triggered alerts and workflows based on combined signals. A high-value account with declining usage and an open support ticket gets flagged for immediate outreach.

Revenue health scoring

Build composite health scores that weight billing, usage, support, and engagement signals, calibrated against actual retention outcomes in your data.

Natural language access

Ask “which accounts on the growth plan have usage patterns that match enterprise customers?” and get an actionable list.

Mora is made
for these people

RevOps leaders

One platform for the full revenue operations picture: churn, pricing, expansion, and retention.

Customer success teams

Prioritize outreach based on data, not guesswork. Focus on the accounts that need attention most.

Finance teams

Forecast with confidence using health scores calibrated against actual retention data.

"Mora pulled us closer to the metal so we make decisions faster."

Image — QOf1L0i6hfzNMRkixevz

Joan Abreu

Head of Engineering

Don't have time?
We'll set it up for you

Don’t have time?
We’ll set it up for you

First dashboards live within 10 days

Unified data model connecting billing, CRM, product, and support data

Custom churn risk scoring and alert configuration

Pricing analysis dashboards with optimization recommendations

Expansion signal detection and routing workflows

Monthly RevOps review with strategic recommendations

Run RevOps on data, not spreadsheets

Churn, pricing, and expansion, all in one queryable layer.